Activity based costing
Undertook an activity based costing exercise for a Probation Region as part of a Best Value Review of Women’s Accredited Programmes. Identified cost saving opportunities related to differences in processes and organisational structures.
Designed and facilitated a Kaizen Blitz of the Drug Testing and Treatment Order process to identify ways to increase capacity and reduce delays and inefficiencies within a Probation Area.
Review of service delivery
Carried out a review of the Victim Liaison Service which enabled the Area Probation Service to understand the cost of service delivery and to develop some structural options for managing the service more effectively.